Support

What you can contact us about

You can reach out for bug reports, account access issues, password or login problems, questions about app features, technical issues, and account or data deletion requests.

What to include

When contacting support, please include helpful details such as your device type, app version if known, the email address associated with your account, and a short description of what happened.

For bug reports, include the screen where the issue happened, what you were trying to do, and whether the issue happens repeatedly.

Account access

If you are having trouble accessing your account, contact us using the email address associated with your Simply Split account when possible. This helps us identify the account and assist you more quickly.

Account or data deletion

Users may request deletion of their account and associated account data through any available in-app deletion feature or by contacting Simply Split LLC.

For deletion requests, you can review the account deletion information page or email us directly with the subject line Account Deletion Request.

Legal and privacy questions

Questions about privacy, data use, account deletion, or the Simply Split Terms can be sent to the same support email. You can also review the Privacy Policy and Terms pages for more details.